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Archive for September, 2011

Is it illegal to drive with cruise control?

Friday, Sep 30th, 2011
We launched TicketKick.com last July, and have continued to grow since then. Our customers pay us to help them prepare defenses for fighting their traffic citations. We have helped thousands of customers contest their traffic citations, and about 70%of those customers get their cases completely dismissed. Although we have helped thousands of customers contest their traffic citations, none have ever been cited for traveling with cruise control activated. Our research has shown that no specific law prohibits the use of cruise control. The California Highway Patrol does unofficially suggest avoiding the function when the road conditions are wet or icy. A typical cruise control system applies more throttle when the speed dips below the predetermined setting. In normal driving conditions, virtually any attentive driver can use cruise control safely. However, if a vehicle were to hit a deep puddle, for instance, the car would slow down and the system would apply more throttle to compensate. At that very moment, traction is already reduced because of the puddle, which causes the powered wheels to rotate faster than the actual speed, which can launch the car out of the driver's control. In a rear wheel drive car this is especially dangerous, since it can cause the car to spin around 180 degrees or more. Many newer cars with advanced vehicle dynamic control systems will disengage the cruise control when any sort of abnormal activity is detected. However, older cars may not have this feature. The CHP (California Highway Patrol) has documented instances of incidents involving cruise control and slippery road surfaces. -The TicketKick.com Team (800) 580-1902 www.ticketkick.com Facebook.com/TicketKick  
Posted in General

How do traffic tickets affect my driving record?

Friday, Sep 30th, 2011
We launched TicketKick.com last July, and have continued to grow since then. Our customers pay us to help them prepare defenses for fighting their traffic citations. We have helped thousands of customers contest their traffic citations, and about 70%of those customers get their cases completely dismissed. A typical speeding ticket in California will result in one point on a DMV driving record. While some insurance companies may not elect to raise rates after a point, others may increase premiums drastically. Insurers can raise rates by 20% or more, depending on the situation, the driver's policy, and other factors. This, in turn, can result in hundreds of dollars of premium payments over the course of 3 years, before the point is removed completely from a driver's record. Conversely to increasing rates, many insurance companies will opt to remove the "good driver discount" from a policy once a point is incurred. While this is technically not a rate increase, but rather a discount removal, the net effect is the same; higher insurance premiums for the driver. Recently we had a customer who's insurance premiums went from $100 to $120 per month because of a ticket that he decided to plead guilty to. $20 per month certainly adds up, and over the next few years he'll pay a whopping $720 more than he would have with a clean driving record. While the speeding ticket brackets do matter matter when it comes to points assigned, other than certain exemptions, it certainly affects the fine amount. Generally, brackets are assigned 1-15 MPH over the speed limit, 16-25 MPH, and 25 MPH and greater. Fines in the slower bracket are between $214 and $300, depending on the driver's previous record, the county, and the courthouse. The next bracket will see fines between $280 and $250, and the final bracket can see fines up to $450. There are a few exceptions the the previous paragraph. Anything 100 MPH or greater can carry a punishment of up to 2 points, and fines in excess of $500. In some situations, drivers can face license suspensions and other harsher punishments that most speeding tickets. In another situation if a driver were caught for traveling say, 95 MPH in a 30 MPH zone, the officer can slap a violation such as reckless driving, exhibition of speed, or another serious offense on, in addition to the speeding violation. Once a driver receives a ticket, there are multiple ways to prevent any point from ever hitting their record. Here are an exhaustive lists of all the options: 1)Attend traffic school: In exchange for taking an 8 hour course on driver's education, the courthouse will dismiss the charge. You'll still have to pay the fine amount, but your record will stay clean. This option can only be used for single point offenses, and can only be taken once every 18 months. Commercial drivers can't take traffic school, even if they were cited in a personal vehicle. 2)Plead to a lesser violation: Some judges will reduce a 1 point offense to a zero point offense, such as "coasting in neutral", or "blocking an intersection". These offenses do not carry a point, so it essentially has the insurance repercussions equivalent to a parking ticket. Expect to still pay the fine amount of the original charge. Not all judges are apt to make a deal like this, though. Many attorneys use this bargaining tactic when defending their clients. 3)Fight the ticket in court: In the American legal system, a defendant is presumed innocent until proven guilty. Exercise your right to defend yourself by going into court (or having an attorney do it for you) and pleading your case. There are dozens of defenses that can be used whether the violation is speeding, stop sign, red light, lane change, cell phone, etc. Expect to spend a few hours at the courthouse and be well prepared. If you hire an attorney, expect to shell out a bit of cash. If you don't win your case, try for traffic school or a lesser charge. 4)Fight your ticket through the mail:California has a rather unique process called a trial by written declaration, where a driver can elect to fight their ticket without ever appearing in court. California Vehicle Code Section 40902 outlines the procedure for a trial by written declaration. This is, in our opinion, the best thing to do when faced with a traffic ticket. You won't have to go into the courthouse and wait in long lines. Even if you lose, you can still have a court trial, called a Trial De Novo, where you can give it a second chance. The success rates are higher than those in court, partly because the officers are less likely to write in their side of the story, as required, than they are to show up in court. Better yet, TicketKick can prepare all of the paperwork for the driver, so all he or she has to do is sign the paperwork and send it in. Please note that everything aforementioned is specific to California. With that said, though, most states have very similar laws and much of this information can carry over to other jurisdictions. -The TicketKick.com Team (800) 580-1902 www.ticketkick.com Facebook.com/TicketKick
Posted in Beat My Ticket

"Do I Have to Show Up on My Court Date?"

Tuesday, Sep 27th, 2011
One of the biggest misconceptions we deal with is that people still think that they have to show up to court on the date on their ticket, and hope the officer doesn't show. If you're planning to attend your ticket party at the courthouse, don't count on the officer being there... at least not quite yet. The biggest question WE ask here at TicketKick is, "Why would you want to go to court, when you don't have to?" That's right. You actually don't have to physically appear in court, even if you want to fight your ticket. Here are some basic procedural clarifications, in case you're not totally up to speed on the court lingo (it's ok, we know you don't get tickets very often).

Arraignment Date

Or, "appearance date" or "due date". This is the date typically on the bottom of the ticket the officer hands to you, and the date listed on the courtesy notice. This is simply the date the court wants to hear from you by. It's the deadline to plead your case, to plead guilty or not guilty. If you want to fight your ticket, you must let them know by this day. If you just want to pay your ticket, your payment is due by this day. Traffic school, same thing. In most counties, you may request an appearance date extension so you have more time to figure out what you want to do. Keep in mind, though, that a few counties may deny a trial by written declaration request if an appearance extension is filed. (See trial by written declaration, below). Regardless of what you decide to do, you don't have to physically appear in court to make any of these requests (unless your courtesy notice specifically says you have a mandatory court appearance). Bravo! If you do decide to show up anyways because you really like the idea of going to the courthouse, waiting in line for hours, just to stand awkwardly in front of a judge, don't bet on the cop being there (crickets). He won't, because the cops are generally only called in if a court trial is scheduled.

Court Trial Date

Your trial date would only be set if you plead not guilty and specifically requested it. You would then have to appear on that day they schedule you in, to meet the officer and the judge face-to-face to present your defense. Yes, if the cop doesn't show, your case gets dismissed, but typically, the cops get paid big bucks just to show up to a court trial, so you'd better count on seeing him there (believe it or not, even red light camera tickets involve an assigned officer to show up). If you lose your case in court, you're pretty much at a dead-end with your case. You may still be able to request traffic school. You can probably sense that we're not a big fan of in-court trials.

Trial by Written Declaration- Your Best Option (In our humble opinion)

If you haven't already figure it out by reading all the great content on our "How it Works" trial by written declaration page, we specialize in helping drivers contest traffic tickets through this process. It's also known as a 'trial by mail'. You heard it right! You do not have to actually go into court to fight your ticket. California is one of the only states that offers this trial by mail scenario, and we still don't understand why everyone doesn't take this route. We help our customers by writing comprehensive legal defenses, giving them the forms they need with simple instructions, and having them mail it in by their arraignment date. Then they get a letter in the mail with the verdict: guilty or not guilty. About 70% of our customers get their cases dismissed with our defenses. If you were to be found guilty through a trial by written declaration, you're basically back at square one, with the opportunity to either fight it again, pay it, or request traffic school. It's a great place to start, and it's pretty darn convenient. We'll have more about appealing a guilty verdict later, but for now, you have a basic overview insight of the differences in court procedures. Give us a call if you still have any questions about your options, we'd be happy to help! (800) 580-1902.
Posted in Beat My Ticket

Tips for Avoiding Red Light “Scamera” Tickets

Thursday, Sep 22nd, 2011
One of the newest in identity theft scams can trick people into thinking they owe on a red light camera ticket they never received. The tricksters may call or email you claiming to be a police officer, and make threats unless you pay the past-due "ticket" with a credit card immediately. They may ask for personal information in an attempt to steal not just your money, but your identity as well. Such information they may want might be your name, driver's license number, license plate number, address, or other information.

Here's the facts about red light camera tickets, when to act, and when to beware-

Red light camera systems are certainly prevalent in over 70 cities just in California. Real red light camera tickets come in the form of a mailed notice from the court, with pictures of the driver and license plate, a specific California vehicle code violation, courthouse information, a due date, and information on the driver or registered owner of the vehicle. Ignoring true red light camera tickets filed with the courthouse can result in a failure to appear notice, civil assessment (late) fees, a possible warrant, and driver's license suspension. If you discover that you have a failure to appear for a red light camera ticket you never received, contact the court directly to resolve it. It's important to note that the court does not correspond with defendants via phone or email about traffic tickets. California law set specific standards in court procedure for issuing red light camera tickets, and it would be illegal for them to serve you by phone or email. If you get this type of call, "dismiss it's authenticity immediately," says Greg Muender, founder and president of TicketKick, a California legal company specializing in helping drivers contest red light camera tickets. Another way you can sense a scam is if the caller/emailer is asking for your information. The court would already have all of your driver information. "Do not give any personal or credit card information to the called or emailer. It's best to get as much information as you can on who's calling, and contact the police immediately," Mr. Muender added. Believe it or not, another type of red light scam may actually come directly from the police. The police department may send you a red light camera "snitch ticket", in an attempt to try to get you to give up information on who was driving the vehicle in the photos so they can send a legitimate ticket. Such notices are not real tickets filed with the courthouse, and do not result in any consequences if ignored. Snitch tickets typically do not have any courthouse information, due date, amount due, and may say something like "do not contact the court about this notice." To summarize-
  • Ignore phone calls or emails about supposed red light camera tickets.
  • Ignore snitch tickets issued by the police department.
  • Do not ignore real red light camera tickets.
For more information on red light camera tickets in Los Angeles, check out http://www.ticketkick.com/la-red-light-camera-ticket/
Posted in General, Red Light

Knowing What is On Your Driving Record is More Important Than You Think

Friday, Sep 16th, 2011
Everyone has heard about their driving record, but not everyone understands the exact significance of it, and just why it matters to them to know what is reflected on this record. See, there are several things shown through the driving record, from how well one adheres to the rules set forth for them to how well one is able to follow directions, guides, signals, signs, and so forth, and even into the responsibility of the driver. There is also a great need to protect your driver's license, which can only be done if you are really aware of what your driver's record holds. In some cases, a suspension may have been placed on your license, and you may not be aware due to forgetting a simple court date or traffic citation cost. At the same time, you may have a ticket looming that is affecting your driving record, which you should be aware of if you want it removed from the record appropriately. There is also the case of DMV points, which greatly affect your ability to obtain an inexpensive auto insurance policy, as well as obtain employment in the driving field, with many jobs offering driver positions, from delivery to transportation and others. Why Does This All Matter to You? So, while you wonder why all this information matters to you - and just why you should also view what is shown through your driver's record, you should think about the different things that your record represents. Seeing your record for yourself can help you to make corrections that are needed, as errors can occur and look very poorly against you. If you aren't checking your report, you could be suffering the consequence of infractions and discrepancies that don't even belong to you. You could have license points or violations reflecting on your report that you never even encountered and belong to someone else. You should also be able to see what is working against you as you seek a new auto insurance policy or employment, so you can do something about it. In many states, your tickets will remain until they are taken care of through payment, court appearance, or both. While DMV points typically stick around for the long-haul, many states also allow you to attend driver's training or awareness courses in order to remove some, if not all, of the points, depending on how many you hold. Without knowing what is on your driving record, you could really be hurting yourself, with points, infractions, discrepancies, and reflections that may not be yours, may be able to be resolved easily, and could be harming your opportunities and potential. If you are adamant about seeing your report and doing something about it, you are more apt to get ahold of these opportunities, and ensure that you are reflected as a good and skilled driver. Jeffrey Kellner

Clarification of the Hands-Free Law

Tuesday, Sep 13th, 2011

Still confused about the hands-free law in California? Here's the basics that you need to know, and what defenses you may have if you are cited for using your cell phone.

What are the new laws?
  • California Vehicle Code 23123 prohibits drivers in California from talking on a cell phone while driving without a hands-free device (such as a bluetooth).
  • Section 23123.5 prohibits drivers using a cell phone to text message or send emails while driving.
  • Section 23124 prohibits anyone under the age of 18 from using a cell phone while driving, hands-free or not, talking or texting.
What are the exceptions? This law does allow drivers (of any age) to use their cell phone traditionally for emergency calls (police, fire, or medical). This law does not apply to drivers talking on their cell or texting while on private property. According to the DMV's website, "This law does not prohibit reading, selecting or entering a phone number, or name in an electronic wireless device for the purpose of making or receiving a phone call. Drivers are strongly urged not to enter a phone number while driving. If I get a ticket, does it affect my driving record? The conviction will appear on your driving record, but not as a point. Most insurance companies base their rates off of how many points are on your record. How much do cell phone tickets cost? The first violation adds up to around $150. The fines go up for every cell phone violation to get after the first one. What about minors? Drivers under the age of 18 are prohibited from using their cell phones while driving, whether traditionally, or with a hands-free device, unless they are calling emergency services or medical personnel. The DMV says, "For drivers under the age of 18, this is considered a SECONDARY violation meaning that a law enforcement officer may cite you for using a "hands-free" wireless device if you are pulled over for another violation. However, the prohibition against using a handheld wireless device (most electronic devices) while driving is a PRIMARY violation for which a law enforcement officer can pull you over." Bottom line: if you're on private property talking on your cell or sending a text, you won't get a ticket, but drive safely. You can use your phone anywhere to dial or look up your contacts. If you're a minor, put your phone away (no bluetooth for you). If you get a cell phone or texting ticket, fight it. There are loopholes in the law. Our team at TicketKick specializes in cell phone and texting tickets for a flat fee of $99, with a money back guarantee to help you get a ticket dismissal.
Posted in Cell Phone Tickets

TicketKick Featured on Mo.com

Friday, Sep 09th, 2011
September 9th, 2011- Thank you to Mo.com, for featuring an interview with Greg Muender, President & Founder of TicketKick.
Posted in Business

UPDATE: It's A Contest - Help Us Pick Our Next Product!

Friday, Sep 09th, 2011
UPDATE: Contest is closed! Thank you for participating! Have you had time to take a look at the site Etsy.com? Fabulous things to buy and fun things to take a look at when you have time! We had some time, so we took some hours to look around and came up with the following products we thought were great and car related! Then we thought a step further, what if we SOLD the product that the public liked on our site? We thought that was the best idea yet! We want you to vote for one of your favorite products below! How to vote for our next product:
  • Twitter mention with the HashTag #TicketKickVote = 2 points (must have hashtag to count!)
  • Blog comment below with product number = 1 point
  • Write your OWN blog post on your blog and give us the link in the comments below = 10 points! (whoa!)
  • Ready for the contestants?????? EquinoxPhoto has some great classic car photos! We thought those were pretty slick, so we added them to the list: [caption id="attachment_102622" align="aligncenter" width="300" caption="Vote #1 for EquinoxPhoto!"]vintage car photos, vintage car, vintage car art[/caption] Dust Design Company makes these cute necklaces with car model names! [caption id="attachment_102628" align="aligncenter" width="300" caption="Vote #2 for DustDesign Co."]car necklace, grand prix ladies necklace, car name necklace[/caption] Eye Candy Designs (perfect name for this item!) creates these car gauge wall decals! [caption id="attachment_102636" align="aligncenter" width="300" caption="Vote #3 for Eye Candy Designs!"]car gauge wall decals, garage art, wall decals, car guage wall decals[/caption] Steven Shaver Designs creates car parts you can wear, literally! Check out the cuff links: [caption id="attachment_103080" align="aligncenter" width="300" caption="Vote for #4 Steven Shaver Designs"]ford cuff links, car part cuff links, car cuff links, unique cuff links[/caption] Embroidery Bits and Pieces designed a cute idea for those rough car seatbelts - seat belt covers that you can personalize: [caption id="attachment_102696" align="aligncenter" width="225" caption="Vote #5 Embroidery bits and pieces"]seat belt cover, cute seat belt cover, [/caption] TecoArt figured out a way we'll always be looking at our cars .. the circuit board clock: [caption id="attachment_102702" align="aligncenter" width="300" caption="Vote #6 for TecoArt"]Circuit board clock, mercedes benz circuit board clock[/caption] Mesquite1 has designed a great looking mechanic's pen - check out the details: [caption id="attachment_102712" align="aligncenter" width="300" caption="Vote #7 for Mesquite1"]custom pen, handmade pens, wood pen, antler pens[/caption] Stress the seams came up with a great upcycle idea to those old license plates ... key chains!: [caption id="attachment_102719" align="aligncenter" width="300" caption="Vote #8 for Stress the Seams!"]license plate key chain, unique car key chain[/caption] HeyHotStems came up with a great way to have your beer and drink it too! Check out the Beer car pilsner: [caption id="attachment_102729" align="aligncenter" width="225" caption="Vote #9 for HeyHotStems"]car beer pilsner, beer pilsner, car pilsner[/caption] CheriGueco created these coffee tumblers. Fits in your car cup holder too!: [caption id="attachment_102737" align="aligncenter" width="300" caption="Vote #10 CheriGueco"]hot rod coffee cup, coffee cup with a car on it, [/caption] AmbersHand designs these fun Christmas Ornaments!: [caption id="attachment_102742" align="aligncenter" width="300" caption="Vote #11 AmbersHand"]ford christmas ornament, car christmas ornament[/caption] The MailleCafe designs these car gear shift cuff links to sport!: [caption id="attachment_102747" align="aligncenter" width="295" caption="Vote #12 TheMailleCafe"]gear shift cuff links, gear cuff links, shift cuff links[/caption] MWallco carries these wall decals ... now you can have a Bugatti Veyron Sports Car on your wall: [caption id="attachment_102752" align="aligncenter" width="292" caption="Vote #13 for mWallco"]Bugatti Veyron Sports Car decal, sports car decal[/caption] 21CannonSalute creates these wallets out of seatbelts!: [caption id="attachment_102758" align="aligncenter" width="300" caption="Vote #14 21CannonSalute"]seatbelt wallet, seat belt wallet[/caption] Coast2CoastDeals comes in at number 15 ... a car USB. Use your computer in style! [caption id="attachment_102938" align="aligncenter" width="300" caption="Vote #15 for Coast2CoastDeals"]car USB, USB that looks like a car,[/caption] Let the voting begin!

    Social Media: The New PR

    Wednesday, Sep 07th, 2011

    How a Company Can Stay Caught Up With Social Media

    A couple hundred years ago, small family-owned businesses ruled the marketplace. As a society, we transitioned into large corporations growing as a result of advancing science and technology. Branding started to occur through traditional avenues of marketing. Since the dawn of .com, we've seen a transition back to the rise of small businesses with the internet opening up thousands of new opportunities for entrepreneurs. We now have more businesses, and more competition which can make it difficult for a small business to stand out among their rising level of competitors. Most recently, we're seeing a shift back to larger companies ruling over their more localized competitors in the same industry, or acquiring their smaller competitors and eating up the marketplace. Before, you used to go to a local boutique spa for a massage or a facial, now you have Massage Envy nationwide where you can find a whole staff of massage therapists and facialists where they can charge a lot less than their local competitors because they profit from a large, regular client base. Before, when you filed for divorce for got a traffic ticket, you'd call up your local attorney and pay hundreds or even thousands of dollars to represent you. Now you have self-help legal services like Legal Zoom to help you file for divorce, or TicketKick to help you fight a speeding ticket, charging a low cost to help you with your legal process, and many times, offering a money back guarantee. The internet is changing trends constantly. People are bombarded on a daily basis of advertisements, emails, blogs, twitter updates, Facebook posts, articles about the newest and the greatest, and their perceptions of trends can change in a split second if the read something about a product or a company, or a good or bad review. So how can a small business stay afloat when it can be hard to even get a word in, edgewise? Social media is the new public relations. It's a community, a society, and certainly, the biggest marketplace on the earth. Whether a business owner has the goal of staying small but successful, or becoming a billion dollar company, they have to stay right in the heat of their industry's topics, and not get left behind. Social media interactions are a great way to find out what's being said, what topics are trending related to your industry, and what people want, not to mention free advertising (without sounding like advertising). Where there is demand on the internet for information, there is opportunity for supply. But nowadays, it's harder for people to decide on where to get this "supply" with all their different options. That's where branding comes into play, and why it's so important to market yourself over your competitors. People are tired of getting marketing emails. People make their decisions on companies based on their own research and consumer reviews. They want today's opinions from unbiased feedback, which is why a lot of people read yelp reviews, or comments on a company's Facebook page. You can tap into this to figure out exactly what's being said and what these people are looking for. You can also take advantage of opportunities to show your expertise on a subject and get your name out there by posting comments on articles and blogs, from an expert point of view, without sounding like an advertisement. If you put your company at the level of the consumer, you engage with them, and that is what social media is all about. You begin to brand yourself by tying your name to hot topics and you improve your SEO while doing it. Whatever new transitions business will take over the next decade, you can be sure that internet engagement will not slow down, and the quicker information gets transmitted, the faster a company who wants to rise above the rest, must respond to it.
    Posted in Business

    The True Cost of a Speeding Ticket

    Wednesday, Sep 07th, 2011
    Although it varies from state to state, California is one of the most expensive states when it comes to speeding tickets. The average speeding ticket fine imposed by the court is anywhere from $200-$400, depending on the speed cited by the officer. Many times an officer will issue an additional violation on the same ticket, such as a 'no proof of insurance or registration' or 'following too closely' or 'crossing double yellow lines', which could raise this amount to well over $1000, and possibly more than 1 point. When you get a speeding ticket in California, generally you get a courtesy notice in the mail with the exact 'fine' or 'bail amount' listed. California law requires you to post this bail amount by your due date, regardless of whether you want to contest your ticket (you get this amount back if you fight it and it gets dismissed). So when you get a ticket, you better be prepared to have that full bail amount by your due date, regardless of what you intend to do with it. We say: fight it. Every ticket is worth fighting, even if you know you were speeding, there are loopholes in the law, and remember, you are innocent until proven guilty. It's our goal to help drivers get their case dismissed, that way they get their full bail amount back from the court, they don't have to attend traffic school, they don't get a point on their driving record which means no insurance increases, and no time wasted going into court. Our fee is a flat fee of $199 with a money back guarantee to fight a speeding ticket (much cheaper than the cost associated with pleading guilty to a speeding ticket). You can avoid speeding fines! On that note, if a driver chooses to plead guilty to their speeding ticket and attend traffic school to keep the point off their record, they would be looking at paying the full ticket fine (again, $200-$400), paying the court's traffic school fee (generally another $60), and then paying the traffic school (www.gototrafficschool.com offers an online course for around $20). On average, this cost usually amounts to about $350, over and done with, no point on your record to increase insurance rates, but LOTS of hours dealing with all of this. What if traffic school is not an option? California has very strict restrictions on who is eligible for traffic school. Only non-commercial drivers who have not previously attended traffic school within the last 18 months may attend traffic school, up to the discretion of the judge. Not all judges approve traffic school, even if the driver is eligible on paper. That being said, if traffic school is not an option and they choose to plead guilty, they would be looking at paying the full ticket fine (again, $200-400), and having 1 point placed on their driving record. Conservatively, it is estimated that you can expect to pay several hundred dollars more per year, for 3 years if you have a point on your record. If you receive a ticket for speeding over 100 MPH, you can expect to receive 2 points on your record for three years. Either way, that's thousands of dollars in insurance increases over three years. Most people would rather pay our low fee of $199 to have their speeding ticket dismissed, rather than paying the court fines, traffic school fees or insurance increases. We consider ourselves the experts when it comes to fighting speeding tickets. We handle about 500 tickets per month and we offer a money back guarantee, and maintain about a 70% dismissal rate. If their case is not dismissed, they're back at square 1 and have risked nothing in trying to get it dismissed. We do not endorse speeding, and we encourage everyone to obey laws and drive safely, but inevitable, everyone get speeding tickets, and everyone should be prepared to know what their best option is.
    Posted in Speeding Tickets